About the offer
When you've outgrown your interface or need a sharper read on your users, we step in as an outside team. We audit, research, prototype, and validate, then hand you a clear plan for what to do next.
Capabilities
- UX & accessibility audits
- User & stakeholder research
- Journey & service blueprinting
- Information architecture
- Prototyping & validation
- Usability testing
Deliverables
- Audit report with prioritised actions
- User research synthesis
- Journey maps
- Annotated wireframes / clickable prototypes
- Usability test report with recommendations
- Roadmap for the next 3 / 6 / 12 months
Process
A simple shape that moves fast and stays clear.
Frame
Agree the question we're answering and the success metric.
Research
Audit + interviews + tests, depending on the question.
Synthesise
Cluster findings into themes and prioritised opportunities.
Recommend
A plan you can act on. Sized, sequenced, owned.
Related work
Where ux earns its keep.
Luma
Luma, a groundbreaking app focused on mental health and mindfulness, partnered with Level44 to craft a complete brand identity that reflects calmness, clarity, and empowerment. Our collaboration included the development of a comprehensive branding suite, app design, and user experience (UX) enhancements. The goal was to create an inviting, intuitive, and calming experience for users seeking to improve their mental well-being. This project involved designing a modern logo, color palette, and typography that conveys serenity and support, while ensuring the app’s interface was easy to navigate and aligned with Luma’s mission. By creating a cohesive and accessible visual identity, we helped Luma establish a strong presence in the mental health space, making mindfulness and self-care accessible for all.
boobingit
boobingit, an online breastfeeding support magazine and podcast, collaborated with Level44 to develop a comprehensive brand identity that is both comforting and professional. The project included creating a full branding suite, positioning strategy, marketing materials, sub-branding for “the boobingit podcast,” an eBook, social media templates, and merchandise. The aim was to establish a friendly yet trustworthy tone that resonates with their audience.
Ezzyl
Ezzyl.com is a dynamic marketplace designed to empower artists by providing a platform to showcase and sell their artwork. By handling all aspects of printing, shipping, and fulfilment, Ezzyl allows creators to focus solely on their craft. The platform features a user-friendly interface that connects artists with art enthusiasts, offering a diverse range of styles and mediums.
FAQ
Common questions about ux engagements.
Do I need a UX audit or a redesign?
Audit first, almost always. We'll find the cheap wins, sequence the bigger ones, and only push redesign when the data says it's needed.
How many users do you test with?
Five to eight unmoderated tests catches ~85% of usability issues. For deeper research we run 8-15 moderated sessions across distinct user types.
Will the team actually use the recommendations?
We deliver into your team's tools (Linear, Notion, Figma), sized as tickets, not as a deck. The point is action, not artifacts.